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9-year-old Madison was best friends with her dog, Max, so she was devastated when he passed away. One day, Madison checked the mail and was surprised to see that Max had "sent" her a letter. She couldn't help but get emotional as she read the heartfelt letter (which was actually written by her parents) that said how much Max loved her and how he'd been doing great since passing on. The letter also revealed there was another surprise inside the house, which turned out to be an adorable puppy named Rex!

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