Lice happen — and it's not something to be ashamed of because it's not something you can control. Rachel Maroun, a hairdresser and head lice technician, went viral online after sharing a nasty case of lice on a 13-year-old girl. The girl has special needs, so she wasn't able to communicate the problem until the infestation escalated. It took three appointments totaling eight hours, but Rachel successfully got rid of the lice without cutting the girl's gorgeous long locks. Our scalps definitely feel itchy after watching this!