There are a lot of benefits to working from home. You can work at a comfy desk, nobody complains about the Cheetos dust on your fingers, pants are optional. However, if you have kids, there is one downside; they don't stop being kids just because you are working. That makes for some interesting interactions with customers when you have a work phone call.
Next, Emily was curious about why her child's backpack was so much heavier after school than it was that morning. Did he have a ton of homework? Did he start collecting textbooks so he could get ahead? Nope! He was collecting lots and lots of nuts. Or maybe rocks? We don't know, but all we do want to know is WHY?